February 28, 2018

Everyone Has a Platform: Are You Training for that Reality? | Infographic

Save Save Save Save Save Save Save Save Save Save Want more on service excellence and training? Read the blog post that inspired this infographic. Save Save Save Save Save Save Save Save Save Save Want more on service excellence and training? Read…

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Want more on service excellence and training? Read the blog post that inspired this infographic.

New book

Get Me a Person

Winning Human Connection and Loyalty in the Age of AI. On sale December 8 — signed, personalized copies are available now.

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Written by

Joseph Michelli

Joseph Michelli, Ph.D., is a Certified Speaking Professional and #1 New York Times bestselling author whose books are drawn from his work inside Starbucks, The Ritz-Carlton, Mercedes-Benz, Airbnb, and Zappos. His new book, Get Me a Person, releases December 8. Signed, personalized copies available now. He helps leadership teams design human-centered, technology-aided experiences that build loyalty and referrals. Start a conversation about your team.

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