In this week’s blog, I discuss ways to address 5 primary customer issues before they become complaints. Please refer back to the blog for more detail. Otherwise, this infographic visually highlights the content of the blog.
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February 3, 2022
Stop Your Customers From Leaving - 5 Things You Urgently Need to Fix (Infographic)
In this week’s blog, I discuss ways to address 5 primary customer issues before they become complaints. Please refer back to the blog for more detail. Otherwise, this infographic visually highlights the content of the blog. In this week’s blog, I…
New book
Get Me a Person
Winning Human Connection and Loyalty in the Age of AI. On sale December 8 — signed, personalized copies are available now.
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Written by
Joseph Michelli
Joseph Michelli, Ph.D., is a Certified Speaking Professional and #1 New York Times bestselling author whose books are drawn from his work inside Starbucks, The Ritz-Carlton, Mercedes-Benz, Airbnb, and Zappos. His new book, Get Me a Person, releases December 8. Signed, personalized copies available now. He helps leadership teams design human-centered, technology-aided experiences that build loyalty and referrals. Start a conversation about your team.
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