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December 8, 2015

Keys to Customer Experience Excellence {Infographic} | Driven to Delight

Get Me a Person by Joseph Michelli — book cover
New book

Get Me a Person

Winning Human Connection and Loyalty in the Age of AI. On sale December 8 — signed, personalized copies are available now.

Pre-order the book
Joseph Michelli portrait
Written by

Joseph Michelli

Joseph Michelli, Ph.D., is a Certified Speaking Professional and #1 New York Times bestselling author whose books are drawn from his work inside Starbucks, The Ritz-Carlton, Mercedes-Benz, Airbnb, and Zappos. His new book, Get Me a Person, releases December 8. Signed, personalized copies available now. He helps leadership teams design human-centered, technology-aided experiences that build loyalty and referrals. Start a conversation about your team.

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