It’s easy to write books about sleek, high-profile brands like Mercedes-Benz, Starbucks, Ritz-Carlton, and Zappos, but I am way overdue in giving a nod to leaders and team members at Clayton who’ve impressed me with their commitment to live their mission “to open doors to a better life and help families build happiness through homeownership.”
All writing
November 14, 2018
Doing What's Right {Infographic}
It’s easy to write books about sleek, high-profile brands like Mercedes-Benz , Starbucks , Ritz-Carlton , and Zappos , but I am way overdue in giving a nod to leaders and team members at Clayton who’ve impressed me with their commitment to live…
New book
Get Me a Person
Winning Human Connection and Loyalty in the Age of AI. On sale December 8 — signed, personalized copies are available now.
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Written by
Joseph Michelli
Joseph Michelli, Ph.D., is a Certified Speaking Professional and #1 New York Times bestselling author whose books are drawn from his work inside Starbucks, The Ritz-Carlton, Mercedes-Benz, Airbnb, and Zappos. His new book, Get Me a Person, releases December 8. Signed, personalized copies available now. He helps leadership teams design human-centered, technology-aided experiences that build loyalty and referrals. Start a conversation about your team.
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