Customer Experience Wisdom {Infographic}

During my many visits to New Orleans, I’ve been fortunate to dine at the Dooky Chase Restaurant off of Orleans Ave. When I’ve visited, I was aware of Dooky Chases’ storied history as the first local Creole restaurant for people of color. I also knew that it had been a gathering place for civil rights leaders. Sadly, I missed a very important historically relevant piece of information at Dooky Chase - that is the story of its owner and head chef, 96-year-old Leah Chase. Shame on me!