For the Love of Mike (and all the others you serve) – Close the Loop! {Infographic}

The phrase “for the love of Mike” has a colorful Irish backstory wherein exasperation and frustration were redirected from God to Mick (or Mike). I am exasperated with a particular human experience shortcoming that I see demonstrated over and over again. Since I don’t think God is to blame, I thought I should invoke the Irish variation. This particular human experience “pet peeve” involves failing to close the communication loop. Allow me to set the context for what I see as a rampant service breakdown by talking briefly about closed-loop communication.