The Zappos Experience was written to immerse you in the Zappos culture and springboard your experience with Zappos into dynamic changes for your business. To envelope you in the culture of Zappos, the book offers many links to tools and videos.

If you have a camera and QR reader software installed on your mobile device, you need not be at your computer or type the links for the tools and videos into your browser. You can simply point your camera at the barcode-like images presented throughout the book and you will be taken directly to those resources.