• Book Preview
  • Your Action Planning Guide
  • Employment Cover Letter
  • What? Free Zappos Insight
  • More Zappos Stories
  • Do Not Click Here
  • Surprise to Wow
  • Way We Serve Statements
  • Inside Zappos
  • The Peak of Employee Experience
  • Zappos Making Music
  • Not your Average Conference Room
  • Zappos Nerf Wars
  • You've Been Faced
  • Adding Personality to Product
  • How Zapponoian Are You?

Your Action Planning Guide

Gather your co-workers for book discussion group based on The Zappos Experience. The following will serve has a handy discussion and action planning guide.