Day: April 1, 2014

Assessing the Voice of the Customer – Interview with Gautam Mahtani

Today on the blog, I feature the first part of an interview with Gautam Mahtani, Loyalty Strategist and Co-founder of Customer Feedback Systems…. Joseph: Welcome to the Michelli Experience Blog. I’m honored to have as a guest with me Gautam Mahtani who has mastery as it relates to assessing the voice of the customer. Increasingly…

View Post about Assessing the Voice of the Customer – Interview with Gautam Mahtani

FREE RESOURCES

The Starbucks Experience: Leadership Tips eBook
Download Free
Elevating Care in Healthcare: Lessons from the UCLA Health System eBook
Download Free
How to Win Every Customer, Every Time, No Excuses! Article
Download Free