Day: June 2, 2017

Lessons from a Young Leader

I’ve been a life-long student of leadership! Fortunately, I have worked with CEOs from some of the world’s most amazing companies – Mercedes-Benz, The Ritz-Carlton Hotel Company, Zappos, and Starbucks just to name a few. One of the things I’ve learned about leaders is that they come in all shapes and sizes – which prompts…

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The Starbucks Experience: Leadership Tips eBook
Elevating Care in Healthcare: Lessons from the UCLA Health System eBook
How to Win Every Customer, Every Time, No Excuses! Article