Day: March 25, 2016

The Power of Video in the Field of Customer Service {Guest post by Alleli Aspili}

Living in the information age where there’s YouTube, from which hours are consumed for entertainment, as well as different social media platforms like Facebook and Twitter—everything has evolved to accommodate a more visual and tech-savvy generation. Companies, together with their tech support divisions should consider incorporating videos in their operation, as it has become a…

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