Day: July 8, 2009

2020 Vision

Great business leaders not only react but anticipate – that’s what strategic planning is all about. With that in mind, I am taking this opportunity to look ahead, way ahead, to the US consumer in 2020. I was inspired to take this long range view after reading an article written by Doug Anderson the Senior…

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FREE RESOURCES

The Starbucks Experience: Leadership Tips eBook
Elevating Care in Healthcare: Lessons from the UCLA Health System eBook
How to Win Every Customer, Every Time, No Excuses! Article